Privacy Policy

Last Updated: Friday 15 November 2024

At Westgate Estate Agents, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website, http://westgate-estate.co.uk, or engage with our services.

By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, address, email address, phone number, and other contact details.
  • Property Details: Information about your property, such as its address, features, and valuation details.
  • Financial Information: If applicable, details required for mortgage advice or other financial services.
  • Website Usage Data: IP address, browser type, location, and how you interact with our website (via cookies and analytics tools).
  • Communications: Records of correspondence when you contact us or complete forms on our website.

2. How We Use Your Information

Your data may be used for the following purposes:

  • To provide and improve our services, including property valuations, lettings, and sales.
  • To contact you about your inquiries or requests.
  • To send you relevant updates, offers, or marketing communications (only if you've opted in).
  • To comply with legal or regulatory requirements.
  • To enhance your browsing experience on our website using cookies and analytics.

3. Sharing Your Data

We do not sell your personal data. However, we may share your information with trusted third parties, such as:

  • Mortgage or insurance providers where applicable to your inquiry.
  • Property marketing platforms (e.g., Zoopla, OnTheMarket) to list your property.
  • Service providers that support our business operations (e.g., IT systems, analytics).
  • Legal authorities or regulatory bodies if required by law.

All third parties are required to handle your data securely and in compliance with relevant regulations.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

5. Your Rights

Under data protection laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to update or correct your data.
  • Deletion: Request the deletion of your data (subject to legal obligations).
  • Objection: Opt out of marketing communications or object to certain uses of your data.
  • Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at [Email Address].

6. Cookies and Tracking

Our website may use cookies to improve functionality and analyze traffic. You can manage or disable cookies in your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security of your information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your data.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page regularly for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: info@westgate-estate.co.uk
Phone: 0113 240 5088
Address: 291 Harehills Lane, Leeds, LS9 6AA

By using our website, you acknowledge that you have read and understood this Privacy Policy.